Effective Date: 01/01/2025

TYG Finance Pty Ltd (“TYG Finance”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store and disclose your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We work with a broad range of businesses and individuals—many of whom operate in asset-intensive industries such as transport, logistics, engineering, mining, agriculture, and forestry. Your trust is critical to our operations, and we take data protection seriously.

1. What Information We Collect

We may collect personal and business-related information including:

• Full name, date of birth, and contact details
• Residential and business addresses
• Driver’s licence or government-issued ID details
• Employment and business history
• ABN, ACN, and company structure details
• Income, assets, liabilities, and financial position
• Credit and banking information
• Details of vehicles, machinery, or equipment to be financed
• Any other information required to assess or process your finance application.
  
  

2. How We Collect Information

We may collect information directly or indirectly through:

• Online forms, emails, phone calls or face-to-face meetings
• Our website and digital marketing channels
• Pre-approval and finance application forms
• Credit reporting bodies and business registries
• Third parties you authorise (e.g. accountants or legal representatives)
• Website cookies and analytics tools
  
  

3. Why We Collect Your Information

We collect your information to:

• Assess your eligibility for finance
• Provide quotes, pre-approvals, and tailored finance solutions
• Prepare and submit loan applications to our panel of 80+ lenders
• Conduct identity, asset, and credit checks
• Communicate with you through each stage of the finance process
• Comply with our legal and regulatory obligations.
  
  

4. Disclosure of Information

Your information may be shared with:

• Our accredited panel of lenders and finance partners
• Credit reporting bodies for credit checks
• Salesforce (our secure customer relationship management system)
• Third-party platforms for digital processing (e.g. ID verification, document signing)
• External advisors (e.g. accountants or lawyers) if authorised by you
• Government bodies or regulators where required by law
• We do not sell or rent your personal data to any third party.
  
  

5. Credit Reporting

If you apply for finance, we may collect and disclose information to credit reporting bodies such as:

• The type and amount of credit you’re applying for
• Identification details
• Creditworthiness or default history

You have rights to request your credit report, dispute inaccuracies, or restrict marketing use by credit reporting agencies.

6. Sales and Marketing Communication

We may use your contact information to:

• Follow up on enquiries or applications
• Provide information about relevant products or services
• Send promotional material (only if you opt-in)
• You can opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly.
  
  

7. Website Cookies and Analytics

When you visit our website, we may collect information such as:

• IP address and browser type
• Pages viewed and time spent on site
• Referring sites or platforms

We use cookies and third-party tracking tools (e.g. Google Ads, Meta, LinkedIn) to improve your browsing experience and deliver relevant ads. You can disable cookies in your browser settings.

Cookies Consent Banner:
By using this website, you consent to our use of cookies and tracking tools in accordance with this Privacy Policy. When you visit our site for the first time, a banner will appear requesting your consent. You can withdraw or manage your preferences at any time.

8. Storage and Security of Information

Your data is stored securely using a combination of:

• Encrypted cloud-based systems, including Salesforce, which adheres to global privacy and security standards
• Access-controlled internal platforms
• Secure servers and file storage

Salesforce Privacy Assurance:
Your information may be processed through Salesforce’s cloud infrastructure. For more information on how Salesforce complies with global privacy regulations including GDPR and CCPA, see: https://www.salesforce.com/company/privacy/

9. Access and Correction

You may request access to your personal information or ask us to correct inaccuracies.

To request access or a correction, please contact us using the details below. We aim to respond within 30 days.

10. Making a Privacy Complaint

If you believe we’ve mishandled your personal information, please contact us. We will investigate and respond in a timely manner.

If you are not satisfied with our response, you may lodge a complaint with the:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au

11. Contact Us

TYG Finance Pty Ltd
Website: https://www.tygfinance.com.au
Email: through our contact page.
Phone: 1300 894 894
Address: 95 Pitt Street Level 12 Plaza Building
Australia Square, Sydney NSW 2000